Go to the online MANGO sign up page (www.trentbarton.co.uk/mango) , and open an account by registering your details. You can then order your MANGO and choose how much money you want to load onto it. You'll receive your card in the post within 5 working days - you can use it straight away.

MANGO acts as an 'electronic purse' - you charge it up online and then a reader on the bus deducts the right fare for your journey every time you travel. By using the latest satellite technology the smartcard will always log your journey and work out the best value fare.

When you get onto the bus simply place your MANGO on the drivers' ticket machine to touch on. When you get off, touch your MANGO on the exit reader near the doors and the price of your journey, together with the remaining balance on your card will be displayed.

You will be charged to the final destination of the journey that the bus is making. For instance - if you get on the bus at Sandiacre and touch on, then get off at QMC but forget to touch off, you will be charged all the way to Nottingham which is the end of the journey. So always remember to touch off and check the screen as you alight to make sure that it has registered.

You can view your remaining credit when you touch off at the exit reader on the bus.

You can view your journey history by logging into your online account at any time.

Auto-top up is coming soon to MANGO. This will let you decide how much money you want to automatically load onto your card when your balance reaches a set amount. You control the balance and top-up levels.

If you have low or no credit left on your card you will be able to take one more journey which will take your account into a negative balance. You should then top-up your card as soon as possible so that you can continue to use MANGO as usual - please allow up to 24 hours for any credit to reach your card.

If your card is lost or stolen, you must advise our Customer Services Team immediately on 01773 712265. Your card will be 'stopped' at midnight on the day that the loss is reported, and a new card issued to you. Any remaining balance (less a £3 administration fee and all travel up to the time that the card was stopped) will be transferred to the new card.

If you damage your MANGO card please return it to our Customer Service Team for a replacement card. Any existing balance on the damaged card will be transferred to the new card minus a £3 administration fee.

Yes, family and friends can share the card too, so when you're not using it, they can.

The minimum top-up amount in any transaction is £10, and the maximum balance allowed on a card at anytime is £250.

It will take up to twenty-four hours for any 'top-up' charge to reach your card so it is best to top up in good time.

It can take up to 24 hours for journeys to be included in your journey history.