We get many nice comments from our customers when our drivers have done a good job, and we like to show them off when they do! So, we've created our wall of fame.
A customer contacted us to pass on their thanks and praise for Andrew’s kind attention shown to her mother who suffers with Alzheimers and became seperated from her husband.
Her mother was eventually reunited with her family.
Well done, Andrew.
Fellow driver Jo Inglestone wanted to thank Dave for his help at Derby bus station when an Arriva bus reversed in to hers.
Dave was quick to act to support and reassure Jo.
Well done Dave for helping a fellow team member.
John Hassell & Adrian Brundish
mickleover drivers John (pictured) and Adrian stopped their buses and helped when there was a car crash in Mickleover.
The people involved emailed us to praise their conduct and pass on their thanks.
Well done guys!
A customer contacted us to say that sixes driver Keith’s compassion towards another customer who had collasped on his bus was heart-warming.
They wanted to pass on their appreciation.
Top stuff, Keith.
A young man had fallen off his skateboard and had broken his ankle at Mansfield bus station.
Needing urgent care and with no sign of an ambulance, Kev took him on his bus straight to A&E!
Above and beyond, Kev well done!
Two customers were running a little late for the 2am nightbus.
Good thing for them, Mark was driving and spotted them making a dash for the bus stop, so he pulled over and picked them up.
They wanted to tell you want a fantastic driver you are!
A customer got in touch to say what an all-round awesome driver Phil is!
Always friendly, smiling and willing to help, you make their morning journey sparkle!
Great work, Phil.
Rafe has had two customers get in contact with us recently to praise his professionalism and friendly customer service.
One chap said it is always a pleasure to travel on Rafe’s rainbow one, and another lady said your caring attitude is to be commended.
A customer who is a wheelchair user and their daughter boarded Steve’s black cat and wanted to praise your help and customer service.
You were equally helpful when they got off and they wanted to let you know it was very appreciated.
Two customers emailed us to praise Callum’s service on their recent trip to Nottingham on his red arrow.
His care and attention made their trip even more delightful.
Top stuff, Callum.
A customer wrote in to praise Dan for his fantastic customer service he showed her grandaughter on his keyworth connection bus.
Great work, Dan.
Tom is back on the wall!
This time a customer wanted to praise Tom for assisting their daughter who has learning difficulites and had become confused on Tom’s indigo bus.
Tom dropped his other customers off then drove her home - what a star!
Her parents wanted to say what a brilliant, kind hearted person you are.