If you need helping understanding the mango app, we've put together some handy FAQs to help you out, just tap on the question and the answer will drop down:

setting up your mango account

How do I get a mango?

How do I migrate from my mango card to the mango app?

Which mango is best for me?

Is there a minimum version of Apple or Android required?

using your mango app

Where can I use my mango?

Can anybody else use my mango?

What should I do if I have multiple mango cards on one account?

Can I have a business and personal mango account?

Why are my journeys not in my journey history straightaway?

Does the app use a lot of power?

How much data does the app use?

What if a customer has no signal or internet?

Can I move my mango account from one phone to the other?

scanning the QR code

What happens if I forget to scan off?

How will I know if the QR code has scanned ok?

What should I do if my phone runs out of battery?

Why isn't my QR code scanning?

credit on my mango account

What happens to the credit on my mango card?

How do I know how much credit I have left on my mango?

How much money can I put on my mango?

How long does it take for credit to load onto my mango?

How does a customer get their money back or cancel their trip?

If I lose my phone, could someone else use my mango credit or access my bank details?

I'm on auto top-up now. How do I get it transferred to the app?

What are rolling caps?

How do I get a refund on my mango card?

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