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A change to the way you use mango on the tram ...

We are changing the way mango works due to changes to our ticket machines, this means, from Sunday 29 March 2020, you won't be able to use, buy or top-up your mango on NET tram. 

If you use mango for our bus journeys only then there will be no change, if you use your mango for NET tram journeys, you can switch to a pay-as-you-go Robin Hood card to receive similar discounts. 

We've put together some handy FAQs to help you out:

I only use my mango on trentbarton buses, does this change affect me?

I only use my mango on NET tram, what do I need to do?

What if I use my mango on trentbarton and NET tram?

What are the alternative ticket options?

Will the mango short hop zones still be available on the tram?

Why will I no longer be able to use my mango card on the tram?

When will I have to stop using my mango card on NET?

Will I still be able to top up my mango card at the tram stops?

How will I top up my card once it is no longer available on the NET tram ticket machines?

What happens to the balance on my card after 29 March 2020?

How do I request a refund?

I have a student mango - what's the best options for me?

Are there any other changes to mango?


Don't worry, you will still be able to manage and top-up your mango online:

Tap here to access your trip information, top-up your mango, set-up auto top-up and make sure your information is up to date so you get the latest alerts from us. 

You can also pop in and see us, NET and NCT at the following travel shops: